Super fast and easy experience and got one awesome 2017 Tacoma!
The service department is brand new and do a great job. I scheduled online, and I was in and out quickly. I was never able to negotiate a great car deal, though. Had to travel to NC.
We recently went through Johnson city TOYOTA to purchase my 2006 Honda Pilot. Jason Garrett was the man to thank, very professional and went above and beyond to help. Jason was the man who made this process a easy and quick visit for us! He made sure all our needs were met and walked us through ever Read More...
The staff at Johnson City Toyota was very helpful. I am very happy with my purchase and plan on returning for future purchases. Jason Garrett was very helpful and helped me get the best price for my purchase.
The guys at Johnson City Toyota (Frankie Brian, Dustin Stockton, & Aaron Keene) are the best!!! No hassle or hurry with these three guys. They helped me pick out a car that was right for me, my family, and our needs. They were extremely patient as I had to take care of several relevant issues before buying, and even went to bat for me with the banks (getting me an interest rate between 6% and 9% lower than 6 other dealerships I’ve been to in the last 2 months!!!) WOW!!! Can you make a car buying experience better than that…? Well they did!!! The car I bought (a 2013 Acura TL with 37,000 miles) was NOT 1,2,3,4, or $5,000 LESS than that same car with similar mileage at any other dealership I could find, but $6,000 LESS!!!! I know what you must think… that money just came out of what I should have gotten on the “trade value” of the car I traded in right…? NO!!!!! These guys at Johnson City Toyota literally put $1,000 more in my trade than any of the other places I had shopped around with!!!I Pity the fool who doesn’t but their next vehicle from Johnson City Toyota!!!!
Friendly staff all around. Great sales department in new as well as used car and also a top quality service department. The purchase process here went rather smooth and the financing folks I feel do all they can to help. Aftercare; if you are like me and you are taking a vehicle not of the Toyota make for service then you may end up waiting a little longer than what would be considered their goal turn around time because the technicians are specially trained to deal with the Toyota make but that doesnt/didn't keep them from doing their diligence to find out what needs to be done to service a different make of the vehicle in my experiences.
We purchased a 2016 Trail Premium 4Runner that had to be brought in from another dealership. Kevin was our salesman, and while a little overwhelming and high pressure, he was helpful and worked for us. The Sales manager, Brian, helped us a lot to ensure we got the vehicle we really wanted. When the Read More...
Excellent customer service. Salesman Van Redstone went above and beyond to find us the vehicle we wanted. We have been working with various dealerships for over 3 months but wanted to do business local not to mention Johnson City Toyota offers a lifetime power train warranty which you can not place a value on. Mr. Redstone had us taken care of in a week. Jimmy Hughes also a representative from Johnson City Toyota also helped us get the accessories we wanted in a very timely manner. He set up all voice activations and went over every detail of our 4 runner with us. We did most of the work over the phone with Mr. Redstone and had our bank information ready. The day the vehicle was delivered we took the check in and was done in around 2 hours. We did this to avoid all of the car dealership hassle and it worked out great. I was very impressed with the customer service and would recommend Johnson City Toyota to anyone.
Went in and Scott and Brett helped me find and customize the car I wanted right away! Very nice and very knowledgeable! I would definitely be coming back here for my future car needs!
My experience at Johnson City Toyota was amazing! Brent and the sales team were very helpful and I would recommend them to everyone I know!