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Toyota Certified Used Vehicles Program Information

Certified Pre-Owned Vehicles in Johnson City, TN

THE BEST NEW CARS MAKE THE BEST USED CARS

It stands to reason that the better a product is made the longer it will last, which makes getting a high-quality, low mileage Toyota at a great price a very savvy move.

Toyota’s timeless commitment to quality, innovation and durability is the foundation upon which the Toyota Certified Used Vehicles (TCUV) program launched in 1996. With each passing year the TCUV program has gained momentum – totaling over five million sales and counting.

Along with industry-leading heritage comes another advantage; an exceptional coverage policy. With a 12-month/12,000-mile Limited Comprehensive Warranty a 7-year/100,000-mile Limited Powertrain Warranty plus one full year of Roadside Assistance, honored at more that 1,400 Toyota dealers in the U.S. and Canada, we’ve got you covered.

Certification Process

Our certification process keeps you in mind every step of the way. The TCUV standards apply from the time a Toyota dealer acquires the vehicle through to the final sale. Each candidate for certification can be a current model year vehicle, up to and including six year old models, with 85,000 miles or less on the odometer. Prior to the rigorous 160-point inspection every certified Toyota goes through, a CARFAX vehicle history report is reviewed to ensure that only the best of the best vehicles receive the Toyota Certified Seal of approval.

Toyota Certified Program BenefitsToyota Certified Authorized DealerPrivate Seller
1.12-month/12,000-mile Comprehensive Warranty.
2.7-year/100,000-mile Limited Powertrain Warranty.
3.1 year of Roadside Assistance.
4.160-Point minimum Quality Assurance Inspection.
5.Free CARFAX® Vehicle History Report™.
6.Standard New-Car Financing Rates Available.
7.Extended Warranty Coverage (items 1, 2, 3 and 4 above) transferable at no cost for added resale value.
8.Reconditioned to Toyota’s exacting standards by Toyota factory-trained technicians.
9.Warranty honored at over 1,400 Toyota dealers in the U.S. and Canada.
10.Trade-ins accepted.
11.Trouble-free handling of your transaction, including DMV paper work.
12.All important information clearly spelled out in your contract.

Can all Toyotas be Certified?

No. A Toyota Certified Used Vehicle (TCUV) must be a current model year Toyota, up to and including six year old models, and have 85,000 miles or less on the odometer. Each Toyota dealer is required to order a full CARFAX® Vehicle History Report™ with results showing NO ineligible requirements. Then, each vehicle is subject to an intensive 160-point minimum Quality Assurance Inspection, which includes mechanical, detailing, and appearance standards. These strict standards ensure that only the best of the best vehicles receive the Toyota Certified Used Vehicle Seal of Approval.

What is a Vehicle History Report?

A Vehicle History Report (VHR) contains information that can impact a consumer’s purchase decision by disclosing potential risks that could result in costly repairs such as; major structural damage, previously declared a total loss, or any title or odometer discrepancies. At Toyota we save you time by requiring our dealers to run a CARFAX® Vehicle History Report™ (As of December 1, 2005, CARFAX® is the sole supplier of Vehicle History Reports for the Toyota Certified Used Vehicles program.) for each vehicle before it can be certified. By disqualifying any vehicle that includes ineligible requirements, the integrity of the Toyota Certified process is protected and you receive the peace of mind that comes with owning a Toyota Certified Used Vehicle.

What type of coverage does Roadside Assistance include?

The Toyota Certified Used Vehicles Warranty includes 1-year of Roadside Assistance.

  • Coverage begins from the date of Toyota Certified Used Vehicle purchase
  • Covers most services, including flat tires, lockout service, jump starts, towing and fuel delivery(up to 3 gallons, no more than 2 times /month)
  • Reimbursement for towing to the nearest authorized servicing facility
  • Toll-free call for service, 24 hours a day, 365 days a year

Is the Toyota Certified Used Vehicle Extended Warranty transferable?

Yes, as an added resale value, all components of the Toyota Certified Used Vehicle Warranty (Comprehensive Warranty, Limited Powertrain Warranty and Roadside Assistance) are automatically transferable to the subsequent owner at no charge.

How long is the Toyota Certified Used Vehicle Warranty in effect?

12-month/12,000-mile Comprehensive Warranty
Whichever comes first from the date of Toyota Certified Used Vehicle purchase.

7-year/100,000-mile Limited Powertrain Warranty
Whichever comes first from the original date of first use when sold as new.

8-year/100,000-mile Factory Hybrid Vehicle Battery Warranty
Whichever comes first from the original date of first use when sold as new.

8-year/100,000-mile Fuel Cell Vehicle Warranty
Whichever comes first from the original date of first use when sold as new.

1-year of Roadside Assistance
From the date of Toyota Certified Used Vehicle purchase.

What is covered under the Toyota Certified Used Vehicle Limited Powertrain Warranty?

The following major components are covered by the Toyota Certified Limited Powertrain Warranty:

  • Engine Components
  • Manual Transmission
  • Automatic Transmission
  • Axle Assembly Components
  • Hybrid Components
  • Fuel Cell Components*