About Us
About Johnson City Toyota
Locally Owned & Operated Dealership
It’s easy to see why Johnson City Toyota is the #1 Volume Toyota Dealership in East Tennessee*. Our customers always enjoy low prices, efficient service and an elevated car buying and servicing experience. We are locally owned and managed, and we take great pride in finding creative automotive solutions for the great people in our community. Our job is to make sure our neighbors in Bristol, Kingsport and all of Eastern Tennessee have access to affordable sales and efficient service in a safe and comfortable environment.
At Johnson City Toyota, our representatives are here to help you find the car that best fits your lifestyle and your financial situation. Our sales and finance teams are second to none and are always looking for new and creative ways to help our customers achieve their dreams. Johnson City Toyota customers always shop and drive with confidence, thanks to unique perks like our Love It or Leave It policy and our Exclusive Lifetime Warranty, among many others. Listed below are just a few of the features that help Johnson City Toyota stand out from the crowd.
Exclusive Lifetime Warranty
- Unlimited Time & Miles^
- No Hidden Fees
- Easy Maintenance
- Hassle-Free Service
Unrivaled Customer Service
- Friendly, Knowledgeable Staff Devoted to Your Complete Satisfaction
- Easy and Enjoyable Car-Buying Experience
- Complimentary Starbucks Coffee
- ASE-Certified Technicians Committed to Quality Workmanship
- Flexible Financing Options
- Top-Dollar Trade-In Value from Two Sources
New State-Of-The-Art Facility
- Multiple Lounge Areas with Flatscreen TV
- Complimentary Wi-Fi in Our Showroom
- On-Site Parts and Accessories Center
Love It Or Leave It** - 100% Satisfaction Guaranteed Exchange
- If you are not completely satisfied with your vehicle selection then please bring it back within five days, and we’ll exchange it for another vehicle that is a better fit for you.
An Award Winning Brand
- Our dealership received the 2018 & 2019 President’s Award from Toyota. An honor created to recognize excellence in both customer service and customer experience.
- We are the #1 Volume Toyota Dealership in East Tennessee.
An Abundance Of Options
- We boast one of the largest, highest-quality new and used vehicles selections in our area. From sleek sedans to rugged trucks to capable SUVs, the car you’re looking for is on our lot. We’re here to help you find it and fund it.
An Abundance Of Options
- We boast one of the largest, highest-quality new and used vehicles selections in our area. From sleek sedans to rugged trucks to capable SUVs, the car you’re looking for is on our lot. We’re here to help you find it and fund it.
Buy Online
- Our customers have the option to shop, finance and sign all from the comfort of their homes. It has never been easier to get behind the wheel of Toyota in East Tennessee.
- Enjoy low, transparent pricing on all of our vehicles. We aren’t here to haggle, we’re here to help you get out on the road.
Pick Your Lender
- Johnson City Toyota is a proud partner of over 25 local and national lenders, as well as a number of credit unions. This means our customers are never short on financing options, regardless of credit status.
Guaranteed Peace Of Mind Comes With All Pre-Owned Vehicles
- CARFAX® for Every Pre-Owned Vehicle
- One-Year of Complimentary Scheduled Maintenance Included
- with Every Pre-Owned Purchase
- Every Pre-Owned Vehicle Receives a 160-Point Inspection
ToyotaCare No Cost Maintenance Plan With Roadside Assistance^^
- ToyotaCare is included with your purchase of any new Toyota from us! We want to make sure you can enjoy your brand new Toyota for miles and miles. So we make it easy with this no-cost maintenance plan, which also includes 24/7 Roadside Assistance.
Quick And Convenient Service
- Drive-In Service Center
- Service Shuttle
- Easy VIP Appointment Process
- Conveniently Schedule Your Next Service Appointment Online
Johnson City Toyota proudly provides customers throughout Bristol, Kingsport, and the entirety of East Tennessee with unrivaled professionalism and transparency from the time you first meet a sales rep to when you leave the dealership in your new car. If you are in the market for a new or used Toyota, in need of top-notch service, or curious about your financing options, drop us a line or stop by our dealership, located at 3124 Bristol Hwy, Johnson City, TN 37601 to get the process started.
*Based on new vehicle retail sales for East Tennessee, for 2018,2019,2020,2021,2022, 2023, and 2024 per TMS and Toyota Sales Records.
^The Limited Lifetime Warranty covers all items designated by the manufacturer as “powertrain” components in the manufacturer’s original warranty documents. Above are examples of Powertrain components, coverage varies based on manufacturer.
**We will exchange any pre-owned vehicle within five days of original purchase date if it has been driven less than 200 miles. Saturdays and Sundays are counted in the five day period. If the fifth day falls on a Sunday the exchange must be completed by the close of business on the previous Saturday. The purchase price will be credited as a trade-in towards the replacement vehicle. If the original transaction included an over allowance for a trade-in the difference between the allowance and actual trade cash value will be deducted from the credit towards the replacement vehicle. Subject to credit approval.**No exchanges will be granted if the original vehicle damaged or if there is evidence of abuse. No exceptions will be made for the five day period or the 200 mile maximum.
^^ToyotaCare covers normal factory scheduled service for two years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska.
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