Customer Testimonials
Great overall experience! Cole was great to work with and got me everything I wanted. They also have soda fountain drink fountain for free!!
this dealership is super nice and helpful with anything I need. I have bought two cars from them and they are absolutely amazing especially Gabriel Flores. He is super helpful with any of your needs of buying a new or used car.
They were very professional and have some of the best dealers and technicians in the Tri-State area. Be sure to ask for Gio!
Brandon Vanover and his team did a phenomenal job getting me into my new Jeep, when I wasn’t sure if my credit rating would be good enough. He’s a 5 star representative and I’d recommend him to anyone that asks for help finding a vehicle. Brandon Vanover: ⭐️⭐️⭐️⭐️⭐️
The buying process was simple and straightforward. All of our questions were answered very efficiently and there was never a pressured feeling. Our salesman Johnny was outstanding throughout the entire process.
We have bought from this dealer before and enjoyed our experience so much that we drove from Knoxville to buy again. We had Justin Byrd working with us and he was nothing short of amazing!! Super personable, transparent, and charismatic. He was very communicative when I was texting him before we made the trip, which is always appreciated as cars sell quick. But he kept us in the loop and went the extra mile every step of the way. We have his number saved now because we hope to work with him again in the future!!
Gabe has excellent customer service skills and works hard to let you leave with what you want.
This dealership is very clean and appealing to the eye. Everyone I came in contact with was very friendly and helpful.
I have driven a Toyota vehicle since 1987 & I have always dealt with Johnson City Toyota. I have always had a good experience with them.
I feel like they are in it to make money and not listen to their customers. Once they see the opportunity to make a deal, they do so with no consideration for the customer.
Brandon, the salesman, listened to what I was looking for. He was not aggressive to get more for .y trade in or the price of the purchasing car less, but he did listen to what I was looking for.
Alex, the finance rep, was friendly but did not listen to my request. I wanted the car in my and my husband's name. I wanted to ... Read More DealerRater - Aug 1, 2026
Brandon Vanover the absolute best salesman. Goes above & beyond for his customers. Brandon's loyalty to his customers never ends with the sale. We have purchased two vehicles from him & will continue to purchase from him & JC Toyota in the future. Service after the sale is fantastic!
Absolutely 💯 wonderful place you guys are a go to for all my car needs.cole is excellent went out his way to accommodate
This dealership is well run and really a pleasure to deal with. We worked with Cole Ricker and he was so knowledgeable and attentive to our needs and concerns. Highly recommend him if you're looking for a new or used car.
The staff was friendly, knowledgeable, and made the entire car-buying process smooth, stress-free, and enjoyable from start to finish.
Issac was the best! Very helpful and helped me find exactly what I was looking for without even knowing what I wanted when I came in. Wonderful staff. I’ll definitely be back!
I have bought several vehicles over the years at the Johnson City dealership, they never disappoint.
Friendly environment good inventory of vehicles to shop. I was able to negotiate a fair price on Land Cruiser and trade in. Ask for Gabe Flores!!!
This dealership was absolutely amazing. The sales associate Gabriel was awesome, and gave great service!
This dealership was great, especially the guy brandon he was so helpful, and he was not pushy
Gabe is a great salesman, who cares about what fits best for you and will also go beyond to make sure you’re happy with your purchase!
Gabriel did a great job on our sale. Would highly recommend him when looking for your next vehicle.
Thank you Cole Ricker for helping me with my purchase of my 2026 Tacoma truck!
We had a great experience working with Van. They have excellent pricing for used vehicles and worked with us to meet our budget.
Gabriel was my car salesman. He was very knowledgeable and got us the best deal. 10/10 recommend! We will definitely be back!
Brandin Vanover was very helpful in ordering my Land Cruiser. I was very happy when it came in
They were very helpful with me getting my new Toyota. I will always come back to them. Cole Ricker was my salesman and he was very patient and coached me through everything on the car.
Johnson City Toyota was a great place to buy a car because the staff was welcoming, the process was smooth, and Chase was a knowledgeable, friendly salesman who made everything easy.
I had an excellent experience working with Gabriel. From the moment I walked into the dealership, he was friendly, professional, and genuinely interested in helping me find the right vehicle; not just making a sale.
He took the time to answer all of my questions, explained my options clearly, and made the entire buying process smooth and stress-free. I never felt pressured, and he was honest and transparent throughout the process.
If you're looking for someone who is knowledgeable, patient, and truly cares about their customers, I highly recommend Gabriel Flores.
Although I have not purchased a vehicle yet, ... Read More DealerRater - Jul 31, 2026
I was completely satisfied with the service Cam and Alex provided me while I was at the dealer. They made my car buying experience truly amazing. I am truly greatful for all they did for me.
We bought a pre-owned Buick from Gabriel Flores about a month ago. Every part of that experience was first-rate, and the car itself is delightful. We’re we in the market for a car again, I’d be sure to ask for Gabriel!
Isaac was awesome helping me out, getting me into my dream car! I took my girlfriend back to get her a car as well! I would take everyone I know.
Gio was extremely in finding the right vehicle for us after our car was totaled. He was very patience with all of our questions. Even when the car we thought we wanted was not he took the time to go through many different options. I would recommend Johnson City Toyota and especially Gio for your future vehicle purchase.
Couldn’t recommend JC Toyota enough. Gabe was phenomenal to work with and even when I thought I walked in knowing what I wanted, he helped me find something so much better. He was very knowledgeable and helped answer every question I had. If you’re looking for a new vehicle, he’s your guy!
We could not be more pleased with our buying experience at Johnson City Toyota. Our salesperson Gio put us at ease immediately. He was friendly, down to earth and very helpful with finding us the perfect Tacoma. The entire process was painless and pressure free. We love our new Tacoma and will definitely be recommending Gio to family and friends.
Gabe goes above and beyond when working with him. Couldn’t recommend any better person to trust when it comes to buying a car.
Cole was very helpful and got us a good car to drive out & around in
Cole was incredible. He helped me get the truck I had been wanting for some time at the price I needed it at. Would recommend to all my family and friends.
If you’re looking for a vehicle, I highly recommend asking for Cole Ricker at Toyota of Johnson City. He was extremely friendly, professional, and a huge help throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made everything easy from start to finish. Great customer service and someone who genuinely cares about helping his customers. I wouldn’t hesitate to work with him again and would definitely recommend asking for Cole if you’re shopping for a vehicle.
Loved working with Cole Ricker!! He was a tremendous help!! Made the entire process very easy for us.
I flew in from New York to buy a Tundra from this dealership. Their price was great, the communication was top notch, and Gio made it a very efficient experience.
Very good service, second vehicle I have bought from Gio. a corolla cross and now a 4runner. Great team there
Up to date, nice and clean dealership. There's also complimentary coffee, sodas and popcorn while you wait.
Brandon V is an amazing sales guy. Always friendly and super helpful with my needs!
Great selection of high quality used cars. Easy to find something for everyone. I worked with Gio in sales. From the moment I made my first phone call until I drove off the lot, he made everything easy and flawless. Ask for him because you will be very happy with your car buying experience. The best I've ever had.
I had a great experience getting my new Canyon from Gio. Did me right on my tundra trade. Great people
I had the best experience here buying my first car. The guy who helped us was Brandon Vanover and he made the experience even better.
Gio and Justin were friendly and knowledgeable. I would gladly buy another vehicle with their help again.
Gio and Johnny were very patient in the buying process, would definitely recommend this dealership to anyone needing a vehicle
Brandon was great to work with from start to finish. He was down-to-earth, knowledgeable, honest, and incredibly patient throughout the entire process. He took the time to answer all of my questions without ever making me feel pressured. If you’re looking for someone who genuinely wants to help you find the right truck, I highly recommend asking for Brandon!
We had a wonderful experience at Johnson City Toyota. We have purchased 3 new vehicles. Brandon Vanover is the best. Go see him today!
Brandon Vanover of Johnson City Toyota was extremely helpful when I was on the hunt for a new car!
Brandon Vanover was our salesman and he didn't push and helped us find the perfect truck. We had been other places and they couldn't get close to the deal they got us at Johnson city Toyota. I would definitely recommend people to go see Brandon for their next vehicle.
Great dealership! Easy and great experience. Mason Gudger was great to work with. Very nice and professional.
I would recommend this dealership to anyone I personally know to buy a car. Very professional, very nice people!
We worked with Brandon at Johnson City Toyota, not only was he extremely knowledgeable about the trucks we were looking at, but he helped us by watching our kids so we could go over paperwork without interruptions. The whole experience was seamless. Can not recommend Brandon at JC Toyota enough!
They took care of me when I needed to get myself into a reliable and affordable vehicle! Loved the staff and they treat you like family!
First time purchasing a car and the experience was great. Brandon was super helpful and funny. He made the experience a 10/10. Everyone was so helpful and helped explain everything.
We are finally enjoying our new Toyota Crown. We found the car and the dealership got it for us.
I highly recommend coming to Johnson City Toyota. My salesman gio was very helpful in securing my highlander! 10/10 experience
I had a wonderful experience at this dealership! My salesperson, Jordan Dixon, was extremely helpful. I went in being unsure of what I wanted, but Jordan was able to show me different car options that would suit my everyday needs. Jordan was very knowledgeable of each car and was patient with me as I went through the process of making my decision. Once my mind was set on a 2026 Prius, Jordan made the buying process easy! I absolutely love my new car and wouldn’t have wanted to do business anywhere else!
Go anywhere else. This place is the worst. Bad communication. They make using a warranty almost impossible. It takes at least 2 hours for the simplest work. buy anywhere else.
Jody Deskins at Johnson City Toyota was great to work with! He helped me get my 2026 Camry at the best deal, and the whole process was easy and stress-free. My family has purchased several vehicles from Jody over the years because he’s always friendly, honest, and genuinely looks out for his customers. I highly recommend working with Jody if you’re in the market for a new vehicle!
Highly recommend. Jon Clark was exceptional with my daughter when she had issues with her Prius Prime. He took care of her and the cat like she was his own. Thanks Jon!!!!
Wasted all day and part of another. Agreed on a deal for a car I test drove. Next day, phone call stating they showed me the wrong car but would honor the deal. Spent hours trying to work it out. Their final option was 4k higher than the original deal.
My issues are:
I explained my criteria to purchase.
I was willing to give them time to find something that fit.
They insisted they had a slightly higher priced vehicle but could make it work
I test drove it; l liked it; I made a deal for it.
Phone call ... Read More DealerRater - Jun 27, 2026
If buying a car always went like this, I’d do it more often. Van Redstone made my Toyota Sequoia experience smooth, stress-free, and actually enjoyable (yes, really). He helped me pick out the perfect features, handled the ordering process like a pro, and kept me in the loop the entire time—no chasing, no guessing, no nonsense.
When my Sequoia finally arrived, Van was just as excited as I was, which honestly made the moment even better. That kind of energy and care is rare. If you want someone who knows their stuff, communicates clearly, and is genuinely invested ... Read More DealerRater - Feb 14, 2026
I would like to thank John Clark Johnson City Toyota service advisor for taking care of my service needs. John was professional and very knowledgeable and answered all of my concerns related to my vehicle service. I would highly recommend John and Toyota of Johnson City for all of your Toyota maintance as well as repairs. Great experience and thank you Johnson City Toyota!!
Purchased a 2025 4-Runner. Extremely happy with our experience with Moses Greene. Very professional and personable. Just an all around nice guy.. He was very knowledgeable of the vehicle and answered all our questions. Went above and beyond keeping us informed when and where our vehicle would be delivered. Highly recommend Moses. Will be back soon. Johnny & Donna Hubbard
I purchased a used Toyota Sienna here, and while the vehicle itself is fine, the overall experience was disappointing from start to finish.
My salesperson, Van Redstone, communicated poorly throughout the process. After signing the papers, I was told the van would be ready in two days, but it ended up taking more than a week. I had to constantly follow up just to get basic updates, and even when I arrived for pickup, several promised repairs were incomplete.
I spoke with the sales manager, Koree Deeb, who acknowledged the dealership’s mistakes and offered 1% cash back as compensation. I ... Read More DealerRater - Oct 24, 2025
I co-signed for a vehicle but never visited the dealership, spoke with staff, or met any representative in person before signing. Instead, the car was delivered to my home in New Jersey, and paperwork was presented at my door by two individuals whose authority I could not verify.
When I was later given full documents, I noticed several concerning issues: unfamiliar addresses, misspellings of another buyer’s name, and other discrepancies. I have contacted Johnson City Toyota and Toyota Financial repeatedly since July. The only response I received was a referral to Hudson Automotive Group’s legal office, with no ... Read More DealerRater - Oct 2, 2025
Jordon Dixon amazing salesman at Johnson City Toyota. Need a new or used vehicle please take my advice and ask for him!
My experience has been life changing. John was patient with me as I needed every safety feature out there. They found my perfect car & made the process’s seamless. I continue to tell anyone who will listen about how great the team is at Toyota. Thank you again yall!!
Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!
Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!
It's amazing that in this century they can still find people with "KEYSTONE COP" on their resume. Seriously, what a confused, messed up place. From a phone system that rings and rings and rings, to waiting 2 months for a title which took numerous phone calls to get going, to making an appointment to see a car that had been driven at length by someone else (4K+ more miles than advertised and left trashy inside and dirty outside), to having charges that weren't agreed to put on the sales contract. Just really watch all charges and be ... Read More DealerRater - Apr 10, 2025
It’s always a great experience dealing with Johnson City Toyota, especially if the person who checks you in is Lex. Lex went above and beyond.
Waited two months for tag. Went to dealership and tag not there. Gave me the run around. Told me if I got pulled over on expired tag they would let me go. Told me tag would be at front desk the next day. It was not. Told me DMV was running behind which has nothing to do with registering. I finally was sent to business that did the registration for them. The registration showed it being registered the same day It was supposed to be at dealership, which was two months later. Took the vehicle.in for oil change and ... Read More DealerRater - Sep 12, 2024
I had an appointment for an oil change/tire rotation. I pulled in and waited over10 minutes and nobody would help me. People beside me and behind me was getting waited on. I finally asked was someone going to wait on me and was told they were extremely busy and then I was ignored again. I got in my car drove threw the garage and left. I have been doing business with this place for years. I was so upset today that I don't think I will ever go back. If they can't handle their customers that have ... Read More DealerRater - Aug 30, 2024
Don’t trade-in your vehicle here… or buy a used vehicle! They will lowball you and make stuff up about your trade-in that isn’t true to try and get you to accept a lower value. They will then turn around and list it for almost DOUBLE what they offered you! DOUBLE! (78% increase between the trade-in value and what they listed it on the market for, which is $10,500 profit for them.) They are undervaluing your trade in, and over-charging the next customer! After all that, they will press you for a 5-star review. Hilarious!
I had an excellent experience with purchasing my new vehicle. My sales associate went above and beyond what he had to help and explain everything. I also had a great experience with finance guy I was given. Both were professional, helpful, and very nice.
Super friendly sales staff and great finance manager. Thanks for an easy and pleasurable purchase of my new 2024 Rav4!
Above and beyond exceptional on everything! From the time I drove on the lot until the final signing, Todd Edmondson was amazing. That man and the rest of the staff are incredible. I can’t say enough about the experience from Toyota of Johnson City. I had been to a few other dealerships and trust me, no one beats these guys. Thank you for all you do for your clients.
Very professional salesman and answered all my concerns. Marcus and Jennifer definately go out of their way to help you. I will definately be a repeate customer.
Marcus was awesome! Very happy with the whole process of buying my daughter her first car! I’m so glad we went to this dealership! Fair price and all of my questions were answered with ease. Highly recommend!!
Great dealership. Fair prices & trade in value. Joe was great. Would be a repeat customer.
I am never one to make reviews but I was so angry with Johnson City Toyota. Recently went to get an alignment on my sons 2015 4Runner after installing a leveling kit on it (Which I have done over 20 installs before on 4runners and other vehicles.) I also needed to verify if the ABS monitor wiring was broke or disconnected after installation of the leveling kit. If so, I was going to install the wiring harness myself it's not a very big issue. After setting my appointment and waiting for over an hour I received a call saying that my ... Read More DealerRater - Aug 2, 2024
Thank you, thank you, thank you Johnson City Toyota for a great car buying experience. From the time we saw the car listing online until we drove off the lot, it was an exceptional experience. Big Dan went above and beyond for us! He was attentive, caring, truthful, helpful, understanding and great to work with. We also had a great experience with finance thanks to T. Boggs. We have high hopes to return when the time comes to buy an another car. Thank you again, Big Dan, T. Boggs and Johnson City Toyota!
This was our first purchase with Johnson City Toyota. Issac and the rest of the staff were great. They were friendly and very willing to negotiate. Will definitely purchase from them in the future.
I have no problem with giving 5 stars to Mary Baker and the AWESOME team at Johnson City Toyota. They made this experience so AMAZING!
I walked in expecting a normal long day at a dealership. Jordy made my experience amazing and the best experience buying a truck I have ever had. Left with my dream truck.
Eric Wilson, If buying new or used is the guy to see. Eric was knowledgeable and asked questions as to what features I wanted and he found my New Toyota straight off the delivery. He is not pushy and was very helpful.
Nice enough to sell a vehicle to you and then dump you after the sale.
5 stars for Adam Mosley!! Adam, thank you for all your help with the purchase of our new 2024 4Runner. Your patience, the extra time you spent with us going over the bells and whistles, and the knowledge you shared with us. We really appreciated it. You are definitely an asset to the dealership.
Nathan, from Johnson City Toyota, was excellent to work with when finding a vehicle to replace my broken down one. He even came out to pick me up since I had no way to get there. Thank you Nathan!!
Adam did an awesome job with helping us get our Grand Highlander! He was good with our 4yr old too 🙂. Daniel in finance was great!
Big Dan was great and easy to work with. Drove from Augusta Ga to buy. It was worth the 12hr round trip ride.
I'd like to thank the finance department and Big Dan for hooking me up with the Hyundai Genesis. The finance went above and beyond and got me a good interest rate and I couldn't be more pleased. Will continue to do business here and would advise anyone because they will do their best to help you.
Best car buying experience by far. Super nice people. Definitely recommend. Adam Mosley was stayed after hours to make sure he could do everything possible to help us.
Alex was wonderful and helped us get everything taken care of so that when our vehicle arrives, we’ll be ready to go. Craig in financing was also very helpful in explaining that portion and answering our questions.
We purchased two RAV4’s hybrids and Alex went above and beyond! We can’t Thank them Enough
Had an Amazing experience with them. Rick D,, Taylor T. and TJ were awesome. I won't be going anywhere else. Highly recommend Johnson City Toyota!!