We arrived one hour from closing and were treated like we had all the time in the world! We were not rushed but things ran quickly and smoothly. It was a great experience! Would defiantly buy from again!
Helpful and friendly ,good people to deal with.
Wonderful dealership!! They went above and beyond to help put me and my wife into a great car!
Johnson city toyota was absolutley great!! Was very patient and helped my husband and i find the right car for us!! Chris, Josh, and Jimmy were wonderful to deal with!!!
We started looking at cars last Sunday, which is when we met Dominic. The lot was closed, but he was there greeting potential customers and answering questions. We were impressed that he was working on his off day and came back the next day to test drive, and ultimately buy our SUV. He was very accommodating with our situation (husband was unable to leave work to see car, so he let me drive it to him). We reached a fair deal and he even drove to my husband to have him sign the necessary paperwork. After the purchase, Jimmy was amazing at showing me all the bells and whistles of my new ride. He was even kind enough to set up my Bluetooth. He also notified me as soon as the ordered accessories arrived and made sure they were installed. I will note that I was a little disappointed with the detailing of the car. The first detailing was haphazard (didn't vacuum well at all and didn't wipe down surfaces). Jimmy agreed with me and set up a redo. I took it in today and was there over two hours and all they cleaned was the outside.... Still didn't touch the inside. Again, Jimmy agreed and is working to make it right. The waiting area is comfortable and has complimentary snacks and drinks, which was helpful when I had my 2 year old with me. Overall, we were pleased with our experience! Dominic and Jimmy were knowledgeable, hard working, honest, and accessible (always responded quickly to text messages). I would consider them a huge asset to the business.
I love this dealership!!! So helpful!!! Jeff was very knowledgeable, kind and on top of things!!! the staff treat you like a person not a number. I would highly recommend JC Toyota to anyone looking for a new vehicle!!!!! Thanks guys!!!
Excellent service from Johnson City Toyota! Our sales consultant Dominic Farmer went above and beyond to accommodate us and make our car buying experience stress free. Brett Morey was our delivery coordinator who explained everything thourghly and answered all our questions in an easy to understand manner. Both were professional and treated us with respect and kindness.